Ready to Run

ZIG ZAG RUNNING

Fair Runner Policy

 

THE FAIR RUNNERS POLICY

As experienced runners ourselves, we appreciate that things can change, injuries happen etc, We also hate losing entry fees because we're injured or you get unexpectedly called into work, or family commitments crop up that we cannot control and couldn't possibly have known about when we entered.

We also know that runners appreciate that race directors have big financial commitments to their events, medals have to be ordered many months in advance and for small events like we organise, they form a very large percentage of the entry fees which we're paying many months before the event. So whilst we can't offer a perfect solution to this, we can offer what we think is a fair policy.

By agreeing to take part in a Zig Zag event you agree to the following

1) I am fully aware of the actual and potential risks in participation in this event. 


2) I declare that I will not compete in the race unless I am medically fit on the day of the race and that, in any case, I will compete at my own risk. 


3) To the extent permitted by law, I accept that the organisers and sponsors of the race, or any of their agents, will not be liable for any loss, damage, action, claim, costs or expenses, which may arise in consequence of my participation of the event.

For events with Reusable Medals

1) If the event is cancelled due to unforeseen circumstances, snow, adverse weather, Pandemic lockdown or similar then we'll offer a free transfer to a re-arranged date or the following years event.


2) You can transfer your place(s) from one of our events to another future event of ours (as long as places are available) within 7 days of the event start date. If the event you wish to transfer to has a higher entry cost, we'll just ask you to pay the difference.


3) For multi-day events you can swap from one day to another, for example a Saturday to a Sunday, up until 7 days before the event start date, as long as spaces are available. 


4) You can transfer your place to another runner up until 7 days before the event start date.

Events with One Off Medals

1) If the event is cancelled due to unforeseen circumstances, snow, adverse weather or similar then we'll offer a free transfer to a re-arranged date or the following years event.


2) You can transfer your place(s) from one of our events to another future event of ours (as long as places are available) within 30 days of the event start date. If the event you wish to transfer to has a higher entry cost, we'll just ask you to pay the difference.


3) For multi-day events you can swap from one day to another, for example a Saturday to a Sunday, up until 30 days before the event start date. 


4) You can transfer your place to another runner up until 30 days before the event start date.

No refunds


In line with just about every other running event on the planet we operate a no refunds policy. We simply cannot afford otherwise, we commit to spending thousands of pounds on medals and minimum fees to venues and if everyone said "refund please", we'd be hugely out of pocket in no time. Not to mention that we are unable to recover fees from our registration platform or Paypal either, so not only would be repaying entry fees we'd be paying a premium to do so.


We do allow the transfer of places though so if you wish to sell a place then feel free to do so, but note the time periods above, 7 days is the absolute limit before the event. 

The minimum information we need is a runners name and email address. Also please note that we're not going to be involved in this process. We have copious amounts of administration to take care of and helping people sell places isn't amongst those tasks! So if you're selling a place, the one and only bit of correspondence we'd like is one email with a. "Can I transfer this place to "new runners name, email and phone number," we will need them to understand that they will also abide by the Fair runners policy and will send them an email accordingly.

 

07930 913531

  • Facebook
  • Instagram

©2020 by Zig Zag Running. Proudly created with Wix.com